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George, Group Technology Executive

Name: George
Start Date: 1999
Current Position: Group Technology Executive
Location: San Francisco, CA

George is Executive Vice President and Group Technology Executive for Architecture, Planning and Availability within the Technology Information Group at Wells Fargo. In this role, which he assumed in July 2007, George has enterprise-wide responsibility for technology architecture, strategy, and planning. He also has the responsibility for ensuring that system availability and performance meet the business delivery goals for the Company.

Why should a technologist consider Wells Fargo?
Wells Fargo is one of the leading companies in the United States in terms of the effective use of technology. I don’t necessarily mean we try everything new. Rather, we are very innovative in the use of technology to support our business strategy.

Can you provide an example?
A recent example, we implemented a new technology to change our ATMs so that they accept deposits with no envelopes. We capture the image of the check and give that back to you, so you know what’s being deposited. A more historical example, Wells Fargo was the first bank in the United States to use the internet to deliver banking services. The examples are ten years apart, but they give you an idea of how we use technology in innovative ways.

How do you characterize Wells Fargo’s approach to technology?
The thing that I find very different, challenging, and extremely rewarding within Wells Fargo is not just that we use a lot of new technology, but that we actually understand how these technologies add value to our customers, our bank, and our team members. It’s not just playing with technology. It’s not just innovating, it’s innovating with a purpose.

What makes Wells Fargo different from other companies?
Wells Fargo truly believes that people are a competitive advantage. That’s not just a slogan, it’s something we practice everyday. We have a very disciplined process of managing talent — all the way from the CEO down to the first-level supervisors. We have an extremely well-utilized program for recognizing people. And Wells Fargo is one of the leading companies from a diversified and inclusive workgroup perspective.

What role does communication play in the organization?
Our whole culture is about having regular communications — regular town hall sessions, regular all-hands meetings. These go to making sure our team members are engaged, and our team members are informed of our goals. Everybody’s performance goals and objectives are clearly tied into broader overall goals for their group and for the company overall. We make sure everybody understands their contributions to the company and why whatever job you are in is an important contributing factor to the success of the whole company.

What do you look for in candidates?
I’m looking for people who have a passion about technology and a passion about delivering technology solutions to our customers and team members. I’m looking for people who have leadership qualities and are willing to stand up and be accountable and take charge.

What are your expectations of team members?
My expectation is that they have fun. I always look for people who actually enjoy their work. If you’re not having fun doing what you’re doing, you’ll never be able to deliver in an exceptional way.
 
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran.
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