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Sangeeta, Recruitment Strategy Consultant

Name: Sangeeta
Start Date: 1989
Current Position: Recruitment Strategy Consultant
Location: San Diego, CA
Education: BA in Psychology, UC Irvine
Advanced Degrees: MA in Industrial Organizational Psychology, Cal State Long Beach

What do you do in your role?
I provide oversight and leadership for the regional bank recruitment team. Within the regional bank, we have five lead regions. I am the liaison to those regions to understand what they can do to improve their effectiveness. I work on understanding what they are doing well, where are there gaps, and what are some of the tools and information we need to bring to our clients in the recruiting community to close those gaps. For example, what the staffing model should look like to make sure we have the right number of staff and the breakdown of that staff to ensure we can meet the volume that we project for a market.

What do you like about it?
What I love about this job, and the company, is that there’s never a dull moment. There’s always change and opportunity to really give your opinion and know that your opinion counts.

You started at Wells Fargo in 1989. What’s been your career path?
I’ve done lots of jobs. I started in the stores. I was a Teller and a Banker. Then I was an administrative assistant, to someone who is now one of our regional presidents. Then I went into learning and development; from there, I became a market support consultant — we provided support to the stores for their operations, high-dollar approvals, coaching around service initiatives, teller sales and referrals.

I’ve done sales, I’ve done sales coaching, I’ve done operations, I’ve done the branch positions, I’ve been in project and administrative support. I think I’ve kind of hit it all. That’s what’s so wonderful. I’ve been with the same company, and I’ve had very different experiences.

What has surprised you about your career at Wells Fargo?
When I started as a Teller, it was a part-time job to help me pay my way through college. What surprised me was that I had control over my destiny. The bank provides lots of opportunities and responsibilities. It’s being willing to seize those opportunities and go above and beyond that has led me to where I am now.

Do you have advice for somebody considering a career at Wells Fargo?
Understand the customer — the customer is the end result of whatever any of us do. Who is that customer? What’s important to them? That’s key.

You can’t just think about this as a job. You’ve got to be thinking about it as a career, and what do I want to do next and what are my gaps in being able to get there, and how can I close those gaps.
 
Relevant military experience is considered for veterans and transitioning service men and women.
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