Frequently Asked Questions
1. I used a common job title in the keyword search but didn't find the jobs I expected. How can I find them?
2. If I include my resume with my profile and/or application, do I need to enter my work history, education, and other information in the fields?
7. I have a draft application, but I don't want to apply for those jobs anymore. How do I delete the draft application?
9. If I submit my profile and a job matching my skills opens up later, can I expect to hear from Wells Fargo?
10. My profile is searchable, and I've submitted several applications and resumes. If a recruiter finds me in a search, what does she see?
12. If my profile is searchable, does that mean my employment screening score is visible to anyone who views my profile?
Frequently Asked Questions
1. I used a common job title in the keyword search but didn't find the jobs I expected. How can I find them?Our job titles sometimes contain abbreviations or acronyms. Some commonly used titles include Personal Banker, Phone Banker, Cust Sales & Svc Rep – Retail, Mortgage Cons-Subprime, Business Banking Spec, and On-Line CSR. You may want to search again using a job family selection instead, such as Customer Service, or keywords that are likely to be in the job description.Back to Top
2. If I include my resume with my profile and/or application, do I need to enter my work history, education, and other information in the fields?No. You may either attach a resume or enter information in the fields, or do both. The exception is Licenses and Certificates – if you have any of the licenses or certificates shown in the dropdown list, please select them within the application or profile. .If one of these is required for a job, the system checks only what you enter here.Back to Top
3. The system timed out on me while I was applying. Did I lose all my work?Any work you entered before clicking Continue is saved. Work you entered after that is lost. If you don't see the application listed on the My Applications page as a draft application, you'll have to select the jobs again and click Apply for Jobs. The Application Profile section will display anything that was saved. To avoid system timeouts, click Cancel or Continue at least once every 20 minutes.(Cancel doesn't save the current page entries, but previous pages were saved when you clicked Continue. Your application is saved as a draft, listed on the My Applications page.)Back to Top
4. Can I apply for more than one job using a single application?No. From the job search results or your job cart, click a job title. On the Job Description page, click Apply Now. Repeat for additional jobs. Back to Top
5. What is the difference between an application and a profile?An application is a version of your profile that is linked to jobs. Once you submit an application, you can't change it. A profile contains the same information about you and your qualifications, without any links to jobs. For more information on how these interact, see the View Applications and Resumes page of this help center. Back to Top
6. The link to update my profile is gone. Where did it go?You must be signed on to see the Update Your Profile link. Also, the link does not display on the Job Search home page if you have draft applications. When all your drafts are completed, you'll see the Update Your Profile link again.Back to Top
7. I have a draft application, but I don't want to apply for those jobs anymore. How do I delete the draft application?From the My Applications page:
- Click Edit Draft Application.
- Delete each job on the application by clicking its trash can icon.
- Complete the few required fields on each screen (marked with an asterisk) and click Continue.
- On the last page (Review Application), click Submit and Apply for Jobs. Any updates you've made in the Application Profile section will be submitted as changes to your profile, but since you have removed the jobs, the application won't be sent to the hiring teams. The draft links will disappear.
8. If I sign up for job agent email notifications, will I receive the same job more than once?No. You will only receive new job postings with each notification. Back to Top
9. If I submit my profile and a job matching my skills opens up later, can I expect to hear from Wells Fargo?If your profile is searchable, a recruiter can discover your profile when searching the job seeker database for matches to the job qualifications. However, recruiters use a variety of methods to fill jobs. It's best to apply for the jobs that interest you, rather than relying on recruiters to contact you. Back to Top
10. My profile is searchable, and I've submitted several applications and resumes. If a recruiter finds me in a search, what does she see?All versions of your applications, profiles, and resumes are searchable, but only one is returned in search results — the one that best matches the search terms the recruiter enters. Unless a recruiter is part of the hiring team for a job you applied for, she recruiter won't see the jobs you applied for, just the profile portion of the application.Back to Top
11. If I fail employment screening, can I reapply for the job and take the test again?Not right away (unless it's another test for a different type of job). You must wait six months before you can apply for similar jobs and repeat the assessment. To check the date, go to the My Applications page and click the View Screening History link.Back to Top
12. If my profile is searchable, does that mean my employment screening score is visible to anyone who views my profile?No, your test score is only visible in association with the job you applied for. Back to Top
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