Consumer Account Rating

Businesses requiring a consumer account rating, including those offering charge accounts or non-subsidized housing, should use our Consumer Account Rating Request service.

Information provided

  • Account Number
  • Account Type – e.g. Checking, Savings, CD or IRA
  • Open or Closed
  • Account Holder(s) – the authorized signer(s) on account
  • Open/Closed Date
  • Current Interest Rate (if applicable)
  • Average 12 Month/Closing Balance in figure form

In addition, CD’s and IRA CD’s will include:

  • Term
  • Maturity Date
  • Interest Payment
  • Interest Method
  • Early Withdrawal Penalty


$25 for each Verification of Deposit (VOD) we process.

Submitting a request

To avoid processing delays, read important guidelines for completing a VOD request.

Complete the Consumer Account Rating Request form (PDF*) including account numbers and customer authorization section. Include your return fax information on the form so we can return your response as quickly as possible. The form must be received within 90 days of the customer signature.

Sign on to your account to submit your completed form. Don’t have a account? Enroll now .

Read our Frequently Asked Questions.

Processing time

About two business days. Turn-around time may vary due to changes in request volume.

Any information that you are requesting that does not meet the above criteria will not be included in your request. Our process has been tailored to meet industry requirements for VODs.

If your company requires further information, please have the customer contact Wells Fargo Bank Customer Service at 1-800-869-3557 to explore other options.