Navegó a una página que no está disponible en español en este momento. Seleccione el enlace si desea ver otro contenido en español.

Página principal

How to Report Fraud

Contact us immediately if you suspect fraud. If you live or are traveling outside the U.S. call us toll-free from most countries. If you’ve already submitted a fraud claim, review these common questions.

Account Fraud

ATM, Debit Card, or Checking Fraud

  • Suspicious or fraudulent debit card purchases or ATM withdrawals
  • Lost or stolen debit card, ATM card, or checks
  • Lost or stolen account numbers

Personal Accounts 1-800-869-3557
Credit Card Accounts 1-800-642-4720
Business Accounts 1-800-225-5935

Wells Fargo Online® Services Fraud
Suspicious or unauthorized activity with a Wells Fargo service:

Bill Pay, Zelle®, Online Transfers, Online Profile Changes, and Online Wires


Suspicious Activity

Phishing Email or Text Messages

If you receive a suspicious email or text message and you:

  • Did respond by clicking on a link, opening an attachment, or providing personal information, call us immediately at 1-866-867-5568
  • Didn’t respond, email us at 

Learn more about phishing

Forward suspicious emails that appear to be from Wells Fargo to:
. You will receive an automated response.

Suspicious Phone Call
If you receive a suspicious phone call from someone claiming to be from Wells Fargo and you shared your personal information, call us immediately.

Deaf or Hard of Hearing Customers

  • 24 hours a day, 7 days a week
  • Telecommunications Relay Service calls accepted

TDD/TTY 1-800-877-4833

Identity Theft
Learn more about identity theft