CyberSource Small Business Logging in / Changing Password

Your CyberSource® login Merchant ID, Username, and Password give you access to the CyberSource Customer Resource Center, Web reports, and transaction search screens.
  • You should have received two emails from Cybersource with your CyberSource login Merchant ID, Username, and Password.
  • We suggest that you immediately change your password and establish control levels described in the CyberSource Getting Started Guide (PDF*).
To change your password, please follow these steps:
  • Login to the Business Center (https://ebc.cybersource.com)
  • Click on "Account Management"
  • Click on "Change My Password"
  • Enter your current password followed by your new password
  • Enter again to confirm
  • Click on the "Submit" button
If you have forgotten or misplaced your merchant ID or password, contact CyberSource at 1-866-322-7924.