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Business Track Online Account Management

Apply for an Account 1-866-380-9828
Existing Customers1-800-451-5817

Quickly and easily access the information you need using Business Track Online Account Management. There is no set-up fee and no monthly fee.

Business Track quick links keep the most important details of your merchant account at your fingertips

  • Card Processing Summary — Quickly assess your last 7 days of payment card sales and expenses
  • Card Processing Statements — Click one link and gain access to your most recent merchant processing statement before your paper statement is mailed
  • Disputes — Monitor chargeback activity and click through to our Dispute Manager tool
  • Resources — Order supplies and other helpful links to manage your account
  • What’s New — Keep up to date on new functions and features available to you through Business Track

Business Track applications help you manage your merchant account with robust reporting and monitoring tools

  • ClientLine Reporting — Monitor your account activity 24/7
    • Track your settlement and deposits
    • Follow your overall performance and sales trends over time
    • Analyze your interchange expenses
    • Identify fraud from customers and employees
    • Schedule the delivery of multiple reports directly to your email box in Excel, PDF, Word or CSV formats
    • Access detailed history for up to 6 months and summary information for up to 13 months
  • Dispute Manager* — Investigate, track and even resolve card disputes online with our Dispute Manager tool
    • See a total count and dollar amount for outstanding retrievals and chargebacks
    • Respond quickly to chargeback information requests
    • Track any chargeback through the dispute process
  • Payments Tax Manager* — Find tax information related to your merchant account
    • Reprint copies of your most recent IRS 1099-K form
    • Review your merchant account IRS reporting status

The minimum system requirements for using Business Track are:

  • Access to the internet
  • Web browser: I.E 6.0 or higher , Firefox, Safari
  • Valid User ID and password
  • Valid email address
  • Page resolution of 1024 X 768 is recommended
Apply for an Account 1-866-380-9828
Existing Customers1-800-451-5817
 
* Some features and sections of Business Track may not be applicable for individual users, or not yet available. Please contact your Relationship Manager or Customer Service at 1-800-451-5817 for additional information.