Print this page

Manage Your Merchant Account

Stay connected

We have a wealth of useful information online – and 24/7 customer support by phone

Existing Customer Support 1-800-451-5817
As your business grows, your payment processing needs may change. Start here for information and tips on upgrading your services, managing your account, signing up for online reporting, and staying up-to-date on important matters that may affect your card processing activity. We’ll help you keep on track – no matter how your business evolves.

Any questions about your current equipment or service? Just call us at 1-800-451-5817, 24 hours a day, 7 days a week – we’re here to help.
Set up and Installation
Instructions to get you up and running with your new equipment, software, or gateway.
Manage Your Payments
Learn more about payment processing and managing costs.
Business Track Online Account Management
Access online reporting and manage your account 24/7, at no extra cost.
Reading Your Statement (PDF)
The Guide to Processing Card Payments contains information you’ll need to get started, including how to read and understand your payment processing statement.
Order New Supplies
We have the processing supplies you need with quantity discounts. Call us at 1-800-451-5817 or order online.
Data Security/PCI Compliance
Learn about important Payment Card Industry data security standards and requirements.
Preventing and Managing Fraud
Some simple tips on how to spot and avoid possible fraud.
Chargeback Prevention Tips
Common reasons for chargebacks and steps to prevent them.
Payment Card Industry Updates
Updates from the major card payment networks, as well as compliance programs and industry trends.
Merchant Newsletters and Videos
Stay up-to-date with developments in the industry, new regulations, and emerging technologies.