Back

More Contact Options and Information to Have on Hand

Contact options
  • Existing Customer Support
    Customer service:
    1-800-451-5817
    , 24 hours a day, 7 days a week
  • Talk to a Merchant Specialist
    Get a customized quote:
    1-866-380-9828,
    Monday through Friday, 7:00 am to 6:00 pm, Pacific Time
Get a customized quote - Information to have on hand
It’s helpful if you have the following information handy when you talk to a Merchant Services Specialist:
  • Current merchant statements: If you currently have a merchant processing account with another provider, three months of your most recent statements.
  • Business information: Tax identification numbers, IRS legal filing name, date business established, business license, and articles of incorporation (if applicable).
    For non-profit organizations: 501 (C)(3) documents and articles of incorporation
  • Business owner or officer information: Business address, telephone numbers, email address, driver's license number, Social Security numbers for owner(s)
  • Account information: Business checking account number and routing number
  • Sales information: Estimated annual credit and debit card processing volume
  • Internet business: Website URL