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Customer Stories

Hear how merchants grow and manage their business with Wells Fargo Merchant Services

What our customers are saying about us

Find out how businesses like yours benefit from accepting card payments.

Fast funding for the finest ingredients

Santana’s Vegan Grill started out as a small drive-thru in Colorado Springs, Colorado, and in just over a year, has grown to a full-size fast food restaurant. Working with Wells Fargo has helped them manage their cash flow and keep the food coming – fast.

“There are so many bills to keep up with in running a restaurant – it’s good to know that the funds are there the next business day. Having the funds go right into my account makes managing my business really easy.” — Dusty Hernandez, owner of Santana’s Vegan Grill

Convenient support when and where you need it

Button Up Boutique has grown to four locations in Northern California, offering fashion-forward styles for every occasion and generation. They make shopping convenient for their customers, from hand-selecting the perfect outfit to offering multiple ways to pay.

“My Wells Fargo Merchant Services specialist was so supportive during the onboarding process, and his visits didn’t stop after we converted. He kept coming on-site a lot and helped me through at least the first and second years of starting my business. I could call him up all the time and he was always available to answer my many questions.” — Robin Bernardoni, owner of Button Up Boutique

Adopt new payment types

“At the start of the COVID-19 pandemic, I had to close the doors of one of my locations because I didn't have a way to take a card payment from my customers, and still follow the social distancing guidelines.

Luckily, with the help of Wells Fargo, I was able to remain in business. They helped me set up equipment to take orders and payments curbside and still follow social distancing guidelines.” — Nikki Hung, owner, Griddle Mongolian Grill, Eastvale, CA

Fast processing almost anywhere

Greene Sports administers a hockey league in Colorado Springs, Colorado. When it’s time to collect dues for the season, accepting card payments is no sweat – on or off the ice.

“Having a mobile POS is convenient and necessary for my type of business since I collect payments on the ice rink. I receive my funds quickly. This helps me have the funds when I need them to book the ice rink and pay referees.” — Mike Greene, owner of Greene Sports

Committed to small business

The mechanics at Wreck Effects Auto Body repair vehicles to ensure the complete safety and satisfaction of their customers. They expect the same level of personalized service and support from their bank.

"We chose to work with Wells Fargo for our Merchant Services because we already had a relationship with the bank. We trust them and feel comfortable working with them. We love our business. This is our home. And we wouldn’t trust just anyone with our business banking needs.” — Shannon Dahmer, owner of Wreck Effects Auto Body

The businesses mentioned above are customers of Wells Fargo Bank.

Payment processing that works for your business

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