QuickBooks® — Frequently Asked Questions

What is QuickBooks?
QuickBooks is a small business finance and accounting software package with optional online banking. Intuit makes several types of QuickBooks software solutions to meet many small and large business needs. You can do your banking and/or bill pay with the software if you have a Wells Fargo checking account. QuickBooks helps you to manage your finances by:
  • Automatically reconciling downloaded account activity
  • Downloading transactions and matching to accounts you set up
  • Allowing you to transfer between any eligible Wells Fargo accounts
  • Offering Bill Pay
What are the benefits of using QuickBooks?
  • Control — Automatic account coding and reconciliation lets you know the status of your business finances at all times
  • Organize — QuickBooks remembers your last download, so your books are up-to-date without duplicate entries
  • Customized Reporting — Run custom reports to better track your finances
Can I use access levels or assign multiple users?
Yes, depending on the version of QuickBooks software, you can assign access levels and/or multiple users. QuickBooks allows you to assign multiple users various access levels based on the accounting function, e.g., accounts payable, accounts receivable and sensitive accounting activities (which includes online banking). Please refer to http://www.quickbooks.com for assistance in determining which versions work best for you.
Who is authorized to access my business accounts with QuickBooks?
Only authorized signers on your business account.
What's the cutoff time for scheduling transfers and bill payments?
Transfer cutoff times are:
  • 8:00 pm Pacific Time for accounts in all states except Indiana and Ohio.
  • If the "Transfer From" or "Transfer To" account is in Indiana or Ohio, the transfer cutoff time is 6:30 pm Pacific Time.

Transfers made after the cutoff time will be posted to your account on the next business day.

How far in advance should I schedule bill payments with QuickBooks?
When making a bill payment with QuickBooks from a Wells Fargo account, you should schedule your payment at least four business days before you want your payee to receive payment. To schedule a payment, enter the date you want the payee to receive your payment. This is the same date that funds will be withdrawn from your account.
Does Wells Fargo Bank support the IIF import file?
Yes, Wells Fargo Business Online® banking offers the ability to transfer account history in an IIF import file.
How do I cancel my QuickBooks service?
To cancel your QuickBooks service you will need to contact a Wells Fargo Bank Online Customer Service representative at 1-800-956-4442. We are available 5:00 am to 9:00 pm Pacific Time, Sunday through Saturday.

Enrollment

How do I enroll in Online Banking and Bill Pay with QuickBooks?
  1. Sign up for Wells Fargo Online® if you haven’t done so already.
  2. Open your QuickBooks software to enroll your accounts
  3. Select Wells Fargo Bank as your Financial Institution.
  4. Log in with your Wells Fargo Online username and password.
After I enroll, how do I access my Wells Fargo business account(s) with QuickBooks?
After setting up Online Banking and Bill Pay with your software, you will be able to download your Wells Fargo account activity into your QuickBooks register, transfer funds between accounts, and pay bills directly from your QuickBooks software.
What version of QuickBooks do I need to enroll?
In order to enroll, you will need a version of QuickBooks that is current or from the prior two years for Windows or Mac 2009 or later. See the retirement page for exceptions. To find out which version is right for you, please visit the QuickBooks website. Please note that online banking functionality with QuickBooks is not available with the Online Editions.

Fees

What are the fees for Online Banking with QuickBooks?
Online Banking with QuickBooks at Wells Fargo costs $14.95 a month.
What are the fees for Online Banking and Bill Pay with QuickBooks?
Online Banking and Bill Pay with QuickBooks costs $24.95 per month.
I use Quicken® for my business, what are the fees for Quicken?
Online banking with Quicken costs $9.95. Online banking and Bill Pay with Quicken costs $14.95 per month.
QuickBooks and Quicken are registered trademarks of Intuit Inc.
Wells Fargo Bank, N.A., Member FDIC.