Help with auto loan payments

There may be a fee for missing a payment or making a late payment. You can find this information in your loan agreement. Since there's a daily interest charge on loans, more interest accrues when there are more days between payments. As a result, you may pay more interest over the life of the loan.

If your payment is 30 or more days late, it may show up on your credit report as a late payment. The degree to which a late payment affects your credit score can depend on things like how many days past due the payment is, how recently you've been past due, and how frequently you’ve made late payments.

Review your credit report so you know where you stand. Free credit reports can be obtained weekly from each of the nationwide consumer reporting agencies: Equifax, Experian, TransUnion, and Innovis. Request a copy of your credit report from annualcreditreport.com.

If we repossess your vehicle, and you don't redeem the vehicle or reinstate the account, we'll sell the vehicle at auction and apply the amount we receive from the sale of the vehicle to the amount you owe us. If the proceeds from the sale are not enough to pay the full amount you owe us, you may be responsible for paying the remaining balance.

If we repossess your vehicle, there may be options to get it back. After repossession, we'll send you a letter with specific details about your account. In some cases, you can "redeem" your vehicle by paying the full amount outstanding (plus repossession costs), or "reinstate" your account by paying the outstanding monthly payments (plus repossession costs). Each situation is different, and we want to help you. Please call us at 1-888-937-9992, Monday – Thursday, 7 am to 7 pm; Friday, 7 am to 6 pm; and Saturday, 7 am to 2 pm Central Time for more information.