SAN FRANCISCO - September 17, 2013
Wells Fargo & Company (NYSE: WFC) announced today that Wells Fargo customers have completed more than one billion paperless transactions at its ATMs since 2009. Wells Fargo Online Banking customers have the option to conclude a transaction without an ATM receipt or to select a receipt to be sent to an Online Banking inbox, a designated personal e-mail account, or a mobile phone number. Forty-six percent of receipt-eligible transactions today result in either an e-receipt or a customer selecting no receipt.
With today’s milestone, customers have avoided using more than 300 million feet of receipt paper which could circle the earth’s circumference more than two times – approximately 63,000 miles.
“We’re proud to support our customers’ green choices by making it easier than ever to minimize waste,” said Alicia Moore, head of Wells Fargo ATM Banking. “We’ve heard from customers that they enjoy the conveniences we’re making both at the ATM and inside the store. We want to thank our customers for joining with us in an effort to conserve resources.”
To increase the choices available to customers and further reduce paper waste, a text receipt option was offered to customers at Wells Fargo ATMs nationwide in June 2013. Wells Fargo was the first bank to offer email and text receipt options to its customers.
“This is an exciting milestone (*PDF) for our company in our ongoing work to make our workplaces, communities, and economy more environmentally sustainable,” said Mary Wenzel, head of Wells Fargo Environmental Affairs. “We have a lot of work ahead of us, but we celebrate these moments when we see how – together with our customers – we can make positive changes.”
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In addition to their environmental benefits, e-receipts offer customers a convenient option to keep track of their transaction receipts in one place.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified, community-based financial services company with $1.4 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, and the Internet (wellsfargo.com), and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy. With more than 270,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2013 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy all our customers’ financial needs and help them succeed financially. Wells Fargo perspectives are also available at blogs.wellsfargo.com.
A leader in reducing its own greenhouse gas emissions and building sustainably, Wells Fargo has been recognized by the U.S. Environmental Protection Agency’s Center for Corporate Climate Leadership, the Carbon Disclosure Project and the U.S. Green Building Council. Since 2005, Wells Fargo has provided more than $21 billion in environmental finance, supporting sustainable buildings and renewable energy projects nationwide. This includes investments in more than 260 solar projects and 34 wind projects that generate enough clean renewable energy to power hundreds of thousands of American homes each year. For more information, please visit wellsfargo.com/environment.
Sara Hawkins 704-715-6647 Sara.Hawkins@wellsfargo.com