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Meeting the increasingly diverse needs of Wells Fargo’s global customer base is critical for our company’s long-term growth and success. We’re committed to advancing diversity and social inclusion by helping ensure that all people across our workforce, our communities, and our supply chain feel valued and respected and have equal access to resources, services, products, and opportunities to succeed.
We define diversity as the unique combination of various dimensions that makes each of us different from and similar to others. Those dimensions can include — but are not be limited to — age, gender, ethnic heritage, race, physical or mental abilities, sexual orientation, values, religion/spiritual practice, income, family status, education, and geographic location.
Our approach
Our diversity and inclusion strategy provides common direction and clear goals across Wells Fargo. We focus on three areas:
- Team members. We strive for a culture with inclusive policies and programs that attract, develop, engage, and retain the best talent.
- Marketplace. We integrate diversity and inclusion into the business decisions we make every day, including how to increase work with diverse vendors and suppliers.
- Advocacy. We demonstrate leadership and commitment through our interactions in both the workplace and in our communities.
Our structure
Our priorities and goals are set by the Enterprise Diversity and Inclusion Council led by our CEO and President, and comprised of leaders across the company.
- Diversity and inclusion councils and teams are established at the business, regional, and local levels of the organization to help implement programs and initiatives.
- Team Member Networks are an integral part of our commitment to building a diverse and inclusive culture. They are a place for team members to connect, leverage, learn, build their skills, and impact business outcomes.
To implement diversity and inclusion in every aspect of our business, we collaborate with key internal partners including Human Resources, Government and Community Relations, Enterprise Marketing, and Corporate Communications. Diversity and inclusion leaders across the company help to strategically implement inclusive practices and behaviors.
Measurement
To create accountability and measure progress, leaders receive a diversity scorecard on a quarterly basis.
Enterprise Diversity and Inclusion Council
The Enterprise Diversity and Inclusion Council is chaired by CEO and President, and is comprised of senior leaders who have been identified by our Operating Committee.
The council meets quarterly and is responsible for:
- Partnering with the Operating Committee to establish goals and set direction in the areas of team member diversity and inclusion, market segment diversity, supplier diversity, and regulatory and external reputation.
- Developing and implementing action plans.
- Supporting alignment and linkages with diversity councils and Team Member Networks.
- Championing diversity and inclusion-related behaviors as the “work of all” versus the “work of a few.”
- Ensuring supporting infrastructure and measurements are in place to drive results across the company.
Team Member Networks
Team Member Networks align with our strategy and are devoted to professional growth and education, community outreach, recruiting and retention, business development, and customer insight. Each network is organized by individuals connected by a shared background, experience, or other affinity.
Our Team Member Networks
- Asian Connection
- Black/African American Connection
- Diverse Abilities Team Member Network
- Latin Connection
- Middle East Team Member Network
- My Generation Team Member Network
- Native Peoples Team Member Network
- PRIDE Team Member Network
- Veterans’ Team Member Network
- Women’s Team Member Network
Quotes from team member network members
Shena: “We have very talented team members who want to feel they have a voice and that their contributions are appreciated. When that happens, all of that talent, engagement, commitment, and pride becomes an integral part of the company.”
Raj: “Team Member Networks offer a forum for everyone at all levels of the company to be together as an equal. This allows open dialogue and brainstorming, and provides a channel where we can capture new and interesting ideas to better serve our customers.”
Cadie: “Having qualified and motivated leaders and team members will continue to make Wells Fargo a desirable and competitive place to work. A more educated, empowered, and diverse team is unparalleled.”
Ravi: “Team Member Networks bring a lot of value to team members who get involved and participate. They offer great development opportunities and strengthen the company’s value proposition to our customers.”
June: “My involvement in TMNs has deepened my sense of self and increased my empathy and compassion for others. I feel accepted, included, and valued at work and, as a result, I have become more confident and comfortable with myself.”
Our team
2018 Workforce profile
- 259,000 workforce (active, full-time equivalent, U.S.)
- 44% of our U.S. workforce is ethnically/racially diverse
- 57% of our U.S. workforce is female
- 8,380 veteran team members employed
Why is diversity and inclusion important to Wells Fargo? We see differences as an asset. We strive to leverage our team members’ differences to anticipate and meet the needs of our customers and communities while tapping into the innovation and creativity that comes from diverse perspectives.
Our Board of Directors
The Governance and Nominating Committee of Wells Fargo & Company’s Board of Directors identifies, evaluates, and recommends board nominees who represent a variety of backgrounds, skills, professional and industry experience, and other personal qualities, attributes, and perspectives that contribute to the overall diversity of the Board. Gender, race, and ethnic diversity have been, and will continue to be, a priority for the Board and its GNC in its director nomination process because the GNC and the Board believe that it is essential that the composition of the Board appropriately reflects the diversity of the Company’s team members and the customers and communities they serve.
As described in the Board's Corporate Governance Guidelines and under the leadership of Board Chair Betsy Duke, the Board strongly considers diversity in evaluating director nominees. Additional information about the diversity of our Board of Directors is included in our annual proxy statement which is available on the Annual Reports and Proxy Statements page of our website.
Pay Equity at Wells Fargo
To attract and retain talented team members, Wells Fargo offers a total compensation package, including salary, benefits, and incentive pay opportunities, that is competitive with those offered by our key competitors in the businesses and markets where we operate.
- Our compensation principles. Our compensation program is designed to be consistent with our four compensation principles of paying for performance, fostering a risk management culture, attracting and retaining top talent, and encouraging the creation of long-term stockholder value.
Wells Fargo is committed to fair and equitable compensation practices and we regularly review our compensation programs and practices for pay equity.
- Our pay equity review process.
- We engage a third party consultant to conduct an objective, statistical pay equity analysis annually. We include both gender and race/ethnicity in our reviews.
- The results of the review are shared with our Board’s Human Resources Committee.
- Based on our pay equity reviews, we take appropriate actions so that our team members continue to be paid fairly and equitably.
- We are committed to conducting on-going pay equity reviews and continuing to enhance our processes.
In addition, Wells Fargo is committed to attracting, developing, and retaining the best-qualified, most diverse group of team members. That includes:
- Building a diverse pipeline of candidates for positions at all levels of the Company, including leadership positions,
- Investing in our future workforce, and
- Promoting diversity and inclusion awareness through education and training.
Additional information about our diversity and inclusion efforts can be found in our Corporate Responsibility Report and Business Standards Report.
Wells Fargo’s Board of Directors, through its Human Resources Committee, oversees the Company’s human capital management practices, including our talent management and succession planning process, diversity and inclusion initiatives, and pay equity reviews.
