Senior Executive Vice President, Community Banking
Wells Fargo & Company
Carrie Tolstedt is responsible for retail, small business and business banking at Wells Fargo. She leads approximately 105,000 team members who serve more than 22 million retail banking households and over 2.5 million small business and business banking households. The organization provides financial services to customers through approximately 6,200 retail banking stores and over 12,500 ATMs in 39 states and the District of Columbia, the contact centers of Wells Fargo Customer ConnectionSM, and wellsfargo.com. Community Banking serves mass market, affluent, small business and business banking customers.
Carrie also leads the Distribution Strategies and Services Group; Deposit Products Group, which includes Debit and Prepaid Products and Global Remittance Services; the Digital Channels Group, including online, mobile and other emerging technologies; Wells Fargo Customer ConnectionSM; Customer Experience and Strategy; and, the Business Direct and Business Banking Groups, which include Business Payroll Services, Merchant Payment Services, and SBA Lending.
With over twenty-five years of financial services experience, Carrie began her career with Wells Fargo in 1986 with Norwest Bank in Nebraska. After a brief period with FirstMerit Corporation, she returned to Norwest, ultimately becoming the Central California regional president of Wells Fargo after the 1998 merger with Norwest. In 2001, she was named a Group EVP in the company’s California Community & Border Banking Group and became head of Regional Banking in 2002. In June 2007, Carrie was appointed to her current role as Senior EVP Community Banking.
Carrie was named by Fortune magazine as one of the “50 Most Powerful Women in Business” for 2013. She was also selected as one of American Banker Magazine’s “25 Most Powerful Women in Banking” (11th Annual, October 2013) and one of the Bay Area’s “100 Most Influential Women in Business” by the San Francisco Business Times (April 2010).
She graduated from the University of Nebraska with a B.S. degree in business administration and completed the Pacific Coast Banking School, University of Washington.
Carrie serves on the Board of Directors of Junior Achievement of Northern California.