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How to Contact the Board of Directors

Shareholders and other interested parties who wish to communicate with the Company’s non-management directors may direct correspondence to a particular director or to the non-management directors as a group as follows:

Send an e-mail to:
BoardCommunications@wellsfargo.com

Send a letter to:
Wells Fargo & Company
P.O. Box 63750 or P.O. Box 63710
San Francisco, CA 94163

Under procedures established by the Company’s non-management directors, the Company reviews each communication sent in accordance with the above instructions and forwards such communication to the appropriate person or persons for response. The Company will not forward any advertising or solicitation, any mass mailings (except those that may involve reputation risk to the Company), or any incoherent, obscene or similarly inappropriate communication. Any communication involving an ordinary business matter will not be forwarded to directors, unless requested by a director or at management’s discretion.

Communications involving the following will be considered an ordinary business matter and will be forwarded to management to research and respond, if appropriate:

  • Personal or business accounts or transactions, including customer service issues
  • Resumes or other forms of job inquiries
  • Requests for information about the Company, including its products and services
  • Expressions of thanks
  • Grant or donation requests
  • General employment concerns
  • General litigation relating to ordinary business matters
  • General allegations of misconduct
  • Matters addressing other routine business practices of the Company

Communications will be considered non-ordinary business matters if they involve:

  • Items not listed in ordinary business matters outlined above
  • Ordinary business matters whose trends indicate a pattern or more systemic matter where multiple customer accounts or team members are affected or involved
  • Litigation relating to non-ordinary business matters
  • Complaints or concerns involving Accounting, Internal Accounting Controls, or Auditing Matters (AIACAM)
  • Allegations involving any director, the Chief Executive Officer (CEO), or any member of the Company’s Operating Committee
  • Critical issues or other matters that may involve reputation risk to the Company

A copy of communications involving non-ordinary business matters will be forwarded as soon as possible upon receipt to the appropriate members of the Board of Directors as determined by management based on the subject matter.

Any individual named in an allegation will not receive a copy of the communication.