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Business Standards Report

A report on our business practices and the fundamental changes we are making to transform Wells Fargo

Wells Fargo’s top priority is to rebuild the trust of customers, team members, community partners, shareholders, regulators, government officials, and other stakeholders. This Business Standards Report details what we’ve learned and how we’ve changed as we work to make things right and transform Wells Fargo.

While we have made strong progress, we will never stop looking for opportunities to improve. We will continue to put what we’ve learned into practice, build on the many changes we’ve implemented, and deliver on our vision to satisfy our customers’ financial needs and help them succeed financially.

Read or download our Business Standards Report

Read the report (PDF)

Vision, Values & Goals

Our enduring vision is to help our customers succeed financially. That is supported by our five values, which articulate what’s most important to us. Our six goals clearly state our aspirations and help prioritize our areas of focus. 

Our Vision, Values & Goals