Last updated: (06/17/09)
To provide you the most effective and secure online access to
Wells Fargo accounts and services, we strongly recommend that you use or upgrade to the latest version of software supported by
Wells Fargo. If you have any questions, please
contact us.
Browser Requirements. We are continually upgrading our online services to provide you with the most valuable and secure online access. As we add new features and enhancements to our service, there are certain browser versions and operating systems that do not support these changes.
Wells Fargo's minimum encryption requirement for accessing your
Wells Fargo account(s) online is 128-bit encrypted browsers.
Take our browser test to see if your browser is secure enough to access your
Wells Fargo account(s) online.
For more details, please read the
Supported Browsers page or
Browser Frequently Asked Questions.
PDF Requirements. Adobe Reader (Version 4.05 or later) is required to access documents being provided to you in PDF format (for example, Online Statements or Spending Reports).
Take our PDF test to confirm that you have the Adobe Reader software required to view and save PDF files. To access some PDF documents on our site, you may be required to use a later version of Adobe Reader. The basic Adobe Reader software is available for free directly from
Adobe.
Important PDF Reminder:
For Mac users: If you access a PDF document from a Mac, the PDF may be automatically copied to its desktop or to an easily accessible download folder.
For PC users: If you access a PDF document from a PC the PDF may remain among its cached files.
Personal information such as Online Statements or 1099-INT tax statements may easily be accessed by others using the same computer if left on the desktop, in a download folder or in the cache. If you are in a non-secure location, be sure to delete the file after viewing it and empty the Trash (for Macs) and or clear your cache (for PCs).
To clear your cache on Internet Explorer 8.x:- Select Tools, and select Internet Options.
- Under Browsing History, select Delete.
- Check the following: Temporarily Internet Files, Cookies and History.
- Select Delete.
- Click OK to close Internet Options dialog box.
To clear your cache on Internet Explorer 7.x:- Select Tools, and select Delete Browsing History.
- Click Delete files.
- Click Delete cookies.
- Click Delete history.
- Click Close to close Delete Browsing History dialog box.
To clear your cache on Internet Explorer 6.x:- Select Tools, and select Internet Options.
- Under Browsing History, select Delete.
- Select Delete Files. Click Yes.
- Select Delete Cookies. Click Yes.
- Select Delete History. Click Yes.
- Click Close to close Delete Browsing History dialog box.
- Click OK to close Internet Options dialog box.
To clear your cache on Firefox:- Select Tools, and select Clear Private Data.
- Check all the boxes available (Browsing History, Download History, Saved Form and Search History, Cache, Cookies and Authenticated Sessions.
- Click Clear Private Data Now.
To clear your cache on Safari:- Select History
- Select Clear History
- Select Safari
- Select Empty Cache
- Click Empty to close dialog box
Wireless Device Requirements. Wireless devices (such as cell phones and pagers) must be text-enabled in order to receive messages via the Alerts Service.
Hardware and Operating System Requirements. Please consult with your browser vendor and Adobe the minimum hardware and operating system requirements that apply to the software versions you are currently using or wish to install.
Links to browser vendor websites, including information on minimum hardware and operating system requirements can be found at the Supported Browsers page.
Click here to link to Adobe’s website.
